Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

The withdrawal period begins on the day the contract is concluded (for digital content) or on the day on which you or a third party nominated by you who is not the carrier have taken possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email).

Address for withdrawal

Balane GmbH

Balanstraße 84

81541 München

E-Mail: support@closingrace.com

Consequences of withdrawal

If you withdraw from this contract, we will reimburse you all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract.

For this reimbursement we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise.

You will not be charged any fees for this reimbursement.

Special notice for digital content

For contracts for the supply of digital content not supplied on a tangible medium (e.g., SaaS services), your right of withdrawal expires early if we have begun performance of the contract after you have expressly consented to us beginning the performance of the contract before the withdrawal period has expired.

By registering for and using the service, you expressly agree that we may begin performance of the contract immediately, and you acknowledge that you will lose your right of withdrawal once the contract has been fully performed.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts:

for the supply of digital content not supplied on a tangible medium, if performance has begun with your express consent and your acknowledgment that you thereby lose your right of withdrawal.
for the provision of services if the trader has fully performed the contract and performance began only after the consumer had expressly agreed to it.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and return it to:

To:

Balane GmbH

Balanstraße 84

81541 München

E-Mail: support@closingrace.com

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

Ordered on:

Received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s):

Date:

(*) Delete as appropriate. Only required if this form is submitted on paper.

Notice for business customers

The right of withdrawal applies only to consumers within the meaning of Section 13 of the German Civil Code (BGB). As an entrepreneur within the meaning of Section 14 BGB, you are not entitled to a right of withdrawal. By concluding the contract as a company/business you confirm that you are not a consumer.

Language clause

This information on the right of withdrawal is written in German. Translations into other languages are provided for information purposes only. In the event of discrepancies or deviations between the German version and a translation, only the German version shall be authoritative and legally binding.

Last updated: 14.4.2026